FAQ

About Company:

1. Which brands of watches does Universal Watch Company sell ? 
Universal Watch Company offers a variety of top brands watches in India, including Casio, Rado, Seiko, Tissot, Fossil, and many more. 

2. What are the top-selling watches at Universal Watch Company? 
Our top-selling watches include Casio G-Shock, Rado Centrix, Seiko Presage, and Fossil Grant, among others.

3. Do you offer exclusive collections at Universal Watch Company? 
Yes, we feature exclusive collections from brands like Casio, Rado, and other luxury and fashion watchmakers.

4, Are all the watches at Universal Watch Company authentic? 
Absolutely! We guarantee 100% authenticity on every watch sold, backed by manufacturer warranties.

5. Can I get a discount on watches at Universal Watch Company? 
Yes, we offer various promotions and discounts online occasionally. Keep an eye on our website for current deals or sign up for our newsletter to receive special offers.

Watch Brands:

6. Does Universal Watch Company sell Casio watches? 
Yes, we have a wide range of Casio watches, including popular collections like G-Shock, Edifice, and Baby-G.

7. Can I buy luxury watch brands like Rado from Universal Watch Company?Yes, we offer luxury brands such as Rado, along with other premium watchmakers like Tag Heuer, Omega, and Breitling.

8. Which Casio collection is the most popular? 
The Casio G-Shock collection is our most popular, known for its toughness, innovative features, and stylish design.

9. Does Universal Watch Company offer smartwatches? 
Yes, we offer smartwatches from top brands like Casio, Fossil, and Garmin, catering to both fitness enthusiasts and tech-savvy users.

10. What’s the best Rado watch available at Universal Watch Company? 
One of our best-selling Rado watches is the Centrix Automatic, known for its sleek design and advanced movement.

Order and Shipping:

11. How do I track my order from Universal Watch Company? 
You can track your order by using the tracking link provided in your confirmation email or by logging into your account on our website.

12. How long does delivery take at Universal Watch Company? 
Delivery typically takes 3-7 business days, depending on your location and the shipping method chosen at checkout.

13. Can I return a watch if I’m not satisfied? 
Yes, we have a hassle-free return policy. You can return any unworn watch within 30 days of purchase for a full refund or exchange.

14. What payment methods are accepted at Universal Watch Company? 
We accept all major credit and debit cards, PayPal, and other secure payment gateways.

15. Do you offer international shipping at Universal Watch Company? 
Yes, we ship to many countries worldwide. You can check our shipping policy for more details and international shipping rates.
Warranty and Services:

16. Do the watches come with a warranty? 
Yes, all watches come with an official manufacturer’s warranty, typically ranging from 1 to 2 years depending on the brand.

17. Can I get my watch serviced at Universal Watch Company? 
Yes, we offer repair and maintenance services for watches purchased through our store.

18. What is covered under the warranty? 
The warranty generally covers manufacturing defects and movement-related issues. It does not cover damages due to wear and tear or misuse.

19. Can I purchase an extended warranty at Universal Watch Company? 
Yes, we offer extended warranty plans for select brands. Please contact our customer service for more details.

20. Does Universal Watch Company offer gift wrapping or engraving services? 
Yes, we offer complimentary gift wrapping and engraving services on selected watches. You can choose these options at checkout.