Shipping policy

(Updated September 2024)

Our standard order processing time is within 0 to 2 days of receiving the order. This may vary depending on the product. To ensure smooth and efficient delivery, we partner with reputable logistics companies such as Blue Dart, Delhivery, XpressBees, and other couriers, based on the destination. The delivery time frame varies depending on the customer’s geographic location.

We advise customers to place their orders well in advance if they have a specific deadline to meet. Our team is dedicated to providing timely deliveries, but external factors may occasionally affect the delivery timeline. We appreciate your understanding and encourage you to plan accordingly for a stress-free shopping experience.

Shipping Methods and Timeframes:

We offer various shipping methods to cater to different customer needs. Standard shipping usually takes 0 to 4 business days.

Please note that delivery times may vary depending on the destination and unforeseen circumstances, such as holidays or weather-related delays.

Order Processing:

Once an order is placed, our team will process it. During peak seasons or promotional events, order processing may take slightly longer due to increased demand. Rest assured, we strive to ship all orders as quickly as possible.

Tracking Information:

After the order is processed and shipped, customers will receive a tracking link via email or SMS. This tracking number allows customers to monitor the status and whereabouts of their package until it reaches its destination.

Shipping Restrictions:

We offer domestic shipping to various locations. However, there are certain regions where we may not be able to deliver due to legal restrictions or logistical challenges. If a customer’s location falls under such restrictions, their order may be cancelled if necessary.

Address Accuracy:

Customers are responsible for providing accurate shipping information. Any errors in the provided address may lead to delivery delays or re-routing. Please ensure that the delivery address is correct and up-to-date before finalizing the order.

Delivery Attempts:

Our shipping partners typically make multiple delivery attempts. If a delivery is unsuccessful due to the recipient’s absence or other reasons, a notification will be sent via email or SMS. Customers will be advised on how to reschedule the delivery or pick up the package from a designated location. If an order is returned by the courier, we will issue a refund once we receive the parcel back.

Damaged or Lost Packages:

In the rare event of a lost or damaged package during transit, we have a dedicated customer support team to assist. Customers are encouraged to reach out to our support team as soon as possible to initiate the necessary investigation and resolution process.

Delayed Shipments:

While we make every effort to deliver orders within the estimated timeframes, delays may occur due to unforeseen circumstances. If a shipment is significantly delayed, we will keep customers informed and work toward resolving the issue promptly.

Free Shipping Offers:

Currently, we offer free shipping on all products.

Please note that this shipping policy is subject to change, and any updates will be posted on our website. We strive to provide the best possible shipping experience to our customers and appreciate your understanding in case of any unforeseen challenges during the shipping process. If you have any further questions or concerns, feel free to contact our customer support team for assistance.